Airport LIPX 20/07/2015

Dear Lorenzo,
Just wanted to thank you and your team for trying so very hard to expedite
our turnaround in LIPX yesterday. I'm sure if we had required less fuel and
the French hadn't delayed us, we would have achieved a 30 minute
turnaround as you promised, even with the hottest temperatures in 120 years!
We made it direct to KEWR direct but our experience with handling agents in
the USA was far less than satisfactory and just made your teams service
appear even more superior.