Airport LIRA 04/12/2018
On behalf of myself and Mr ****** *** I just wanted to drop you a brief message of thanks for the handling that was provided to our flight yesterday and the day before.
Everything was done efficiently and without fuss. Crew and passengers particularly appreciated the food and beverages provided in the guest lounge. The waiting lounge and GA terminal experience demonstrated the welcoming spirit of Rome and its people. As a crew member I myself appreciated the apron tug operator who was very helpful and knowledgable. This was my best handling experience ever and I hope to return to Rome sometime in the future.
Thank You for such a great experience (Thanks also to ******** ops for recommendation and support which was equally great!)