Dear Team,
We would like to extend our heartfelt congratulations and gratitude for the exceptional catering service you provided for our recent order.
We received overwhelmingly positive feedback from our client regarding the catering on their private jet. They were particularly impressed with the quality and variety of the culinary offerings, the impeccable presentation, and the professionalism demonstrated by your team.
As a catering flight support, our reputation hinges on the quality of services our partners deliver. Your dedication to excellence not only satisfied our client’s expectations but exceeded them, reinforcing the high standards we promise.
We deeply appreciate your commitment to quality and look forward to a continued successful partnership, delivering exceptional experiences to our clients.
Thank you once again for your outstanding service.

Dear Sirs,

I just wanted to follow-up on our recent visit to your facility. We were delighted with the improvement in the service we received and the departure could not have been handled any better.
We would like to give specific thanks to Gabriela who was both extremely helpful and professional, she took time to explain what would happen especially considering the difficulties of the IVA process and managed the reception of the passengers and their processing to the plane exceptionally.
She was extremely courteous and careful with the passengers who were very grateful that things went so smoothly with her personal assistance at each step of the process.
Please accept my personal thanks as it was vital that things went smoothly and that all staff members were on their "A-game".  We appreciated every team members contribution, lets see if we can sustain this moving forward.
Best Regards,
Mark B.
Lead Captain

Dear team, good morning
Please note that our crew on XXXX is remarkably well impressed with the quality of the services provided to our company.
QUOTE:
I don’t know who this should go to, but I just want to say since I’ve worked here I’ve never had anyone like Sara from handling—she was so patient with me and helped me carefully check every single item off this large catering list. If someone can send a shoutout her way, she was awesome. 
UNQUOTE:
With our deepest thanks, please keep up with good job taking good care of our company.
Keep safe and well

The client, Mr. S. mentioned they met Iris at the FBO and had a great experience

Dear Patrizia, I hope you are well?
I wanted to personally thank you, and the entire SkyServices Team for your support and assistance, not only for the years we have worked together but specifically for our recent rotations through VCE on 26 June and BRI on 23 July. As you know, our VCE trip in June was for a very a high-profile event.
The flight required a lot of co-ordination from all sides, not least because we were arriving in VCE on a long-haul sector from the US, but our Airbus A320 ACJ can sometimes be tough to manage, particularly when we need overnight parking. As always, we had excellent communications from the SkyServices Team. We were kept well appraised of the airport/ramp/parking availability and although we arrived in VCE a little later than scheduled due to late boarding passengers, everything went smoothly. The flight crew were happy, the OCC were happy, and more importantly the passengers were happy.
BRI in July was slightly different. Due to parking restriction in DBV, we had to overnight in BRI before positioning to DBV to collect passengers for their onward journey to the US.
Again, due to late running previous sectors, we arrived in BRI a little later than scheduled for overnight parking but again, we had excellent communications from the SkyServices Team, and we arrived and departed without any issues.
Arguably, you could just say that you were providing a service but from our side, we ALWAYS receive an excellent service from SkyServices and for that, we are grateful.
You will remain our partner of choice in Italy.
Regards, Tony

Fantastic.
Always super-efficient, friendly, and helpful.

Just wanted to say thank you for all your assistance and service on our trip. 
I know It is difficult this time of year, as it is so busy, so thank you for your quick responses to my changes and inquiries, and again your great service. 
See you next time!
Thanks again

Super helpful and organised and extremely efficient and friendly.
That kind of service makes life so easy for us crew.

We would like to highlight that without the support of Amina and Chaima we would never have been able to have the success we had.
Thank you very much for all the support!

Gigi took very good care of us after we landed.  We very much appreciated his support and kind personality.

Dear Team,
Our crew called and had nothing but great things to say about their trip Italy!!! Great handling and services and a seamless operation. We could hear in the Captains voice how excited he was to let us know about the crew & passengers experience during their stay. 
I appreciate the outstanding support the Sky Services Team provides all our AC, crew and passengers. Thank you! You are all appreciated!!!

Many thanks for the excellent service from each and everyone of you!
Such a wonderful team, so welcoming and smiley, yet so professional!
It was amazing working with you and hope to see you in the near future!
Your energy is beautiful and made a difference!
Keep it up!

On behalf of our crew, and me, we’d like to thank your team for the excellent service they provided.
The AC was parked at the remote stand and all services were delivered on time. The passengers who arrived late to the terminal with a large amount of luggage , were assisted by your team, also with the last-minute request of tax refund.
Well done!

Thank you very much for your support over the past 2 days. Everything worked out very smoothly. Great and fast turn-around yesterday evening!

I wanted to thank you for your services in LIN, we've been very happy with your team's assistance and support during our stay there; highly appreciated 🤩.

Many thanks for delivering the service up to our standards: plating guidelines were followed as per our instructions and portions were very generous, respecting our service concept.
Loading was prompt and on time.
Grazie mille!

Good afternoon,
I wanted to drop you a quick note to say thank you for your support and assistance yesterday as we ferried our 2 new helicopters from Malpensa back to the UK. For us, it was quite a convoluted process, and your staff really assisted in making it much smoother than we expected. Can I particularly thank Sylvia B. who was outstanding – what great service – and both crews really appreciated the effort that went in to making the whole process very straightforward. After a long day, it was nice to get to home base!

Good afternoon
To the staff of Sky Services
A big THANK YOU for a great job. !!!
You were all very professional and helpful on our incoming and outgoing trips.  Especially on our arrival at 2 Am !!
Thank you and hope to see you again

dear on duty,
We would like to say a huge thank you for your cooperation yesterday.
The operation was sooo smooth. Ground time was 20 minutes including fueling.
You are the best!
have a great day

Good morning Jasmine, this is S.K.  
Thanks again for everything and was nice to meet you

A quick thank you Francesco and MXP Sky Services team for your efficient support today.
You were all great - well done.
See you again soon!

S. W.
Director

Milano, 22 luglio 2024
Consulate General of the United States Of America

Documento del Consolato del 22 luglio

Milano, 18 settembre 2024
Consulate General of the United States Of America

Documento del Consolato del 18 settembre

Milano, 23 settembre 2024
Consulate General of the United States Of America

Documento del Consolato del 23 settembre

Dear SKYSERVICES team. I wanted to share my outmost gratitude for the amazing, and efficient turnaround experienced on the 15oct at LIRA when we had arrived late from previous ferry. All services were ready for us, catering, push back tug, luggage, etc…
Overall, a 21 mins turnaround including push back …
Great performance on your behalf.
Laurent