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What customer say about us

Airport LIRN 16/01/2023

Hi Ken,
Fred, Erich and I would like to give Gelsomina a Hearty Thumbs Up Review for her professional and enthusiastic efforts getting us through NAP Customs formalities and out to the Airplane for departure.
Very kind regards,
Barr

Airport LIPX 16-20/11/2022

Dear Fabiano, Dear ALL
I would like to take the opportunity to say thank you very much for all your kind assistance with the flight on **-*** 16-20 of Nov.
Everything handled with ultimate perfection of service!
Your assist with transportation also needs a special thank you from my side!
So pleased to work with SkyServices in Verona!
Best Regards
Marie

Airport LIBR 28/08/2022

Hello,
for some time now i have been meaning to write and thank you for the excellent service i received at your fbo at brindisi airport.
In sep. of last year, i passed through brindisi on my way from switzerland to greece in a small airplane, a diamond da40.
Your staff was kind and helpful in both directions. on the return leg, a gentleman named stefano was particularly well-organized, working efficiently to guarantee a very fast fuelling turnaround. This included accompanying me to a restaurant and helping me obtain quick service, then escorting me back to the aircraft. Stefano was to me a model case of exactly how a private pilot wishes to be treated.
I shall return to your company when i next fly through your area.
Best regards

Airport LIRN 09/08/2022

Good Afternoon Sky Services Team,
Hope this e-mail finds you well.
Please see below positive feedback from one of our clients. They have rated your catering services as follows:
- Accuracy of cateriing order: 10
- Quality of catering: 10
- Pr Presentation of catering: 10
Thank you for all the hard work in keeping our passengers and crew so happy. 😊
Wishing you a wonderful day, Cristina.

Airport LIRN 19/08/2022

Hi there,
I just wanted to send a quick thank you for the pizza order and delivery that you arranged! It worked out well and the passengers loved the pizza!
Thanks again for everything.

Airport LIRA 28/07/2022

I received nice compliments about your teammate Carlotta in CIA, special thanks to her. She performed a very nice service to our aircraft today. She was helpful and sympathic according to my captain.

Head Office 03/08/2022

Hello Patrizia, First of all Thanks so much for your kind support and as always the outstanding customer care and taken.That´s make the difference and motivate us to have SKYSERVICES as our supplier in Italy.We count on you the continuity of this partnership as our operational team and customers rely on your amazing attention and gentle way of conducting our needs.
Regards

Airport LIRA 01/08/2022

Good morning! Our entire crew is sending you and your team and BIG THANK YOU! For all the help this morning. Please pass this along to the kitchen as well, they went above and drying today and we greatly appreciate it. The passengers were very pleased with their lunch and quality of the meal. All my best, Anna Carlisle

Airport LIRA 25/07/2022

Fantastic!!! My clients loved the food. Great job. Thank you  
Kim

Airport LICT 02/07/2022

Hello,
Thank you for your excellent handling on our recent flight to Trapani and Catania! Everyone at Skyservices was terrific to work with. The trip had some difficulties to overcome but you found a way to get the job done. I know there were many involved but I would like to personally thank Stefano for his hard work and attention to detail.
We will definitely use you again.
Thanks,
S.T.

MALPENSA 01/02/2022

Dear Patrizia, thanks very much for the contract and for your information we are just in Malpensa, where we have an excellent service from your staff. The new station manager Michele is doing a great job here. Please forward this to your boss. Thanks very much. Best regards. Michael

Airport LIRA 15/06/2022

Dear Alex,
many thanks for your great support.
As discussed on the phone, please do not change the schedule for the time being.
Once again, great support and I would give you extremely good 5 stars out of 5 :-)
Very best regards from Dortmund

Airport LIMC 04/06/2022

I want to thank you for arranging the private escort.  
Marco was amazing! Lovely man and so helpful. I wanted to thank you and make sure he gets credit for the wonderful job he did for us!

Airport LIPX 28/05/2022

Hello,
thank you very much for the special support! You guys are the best !!!
J.K.
DPT Pilots

Airport LIPZ 24/05/2022

Hi Team, I just wanted to say thank you. The catering had really really good feedback. The carpaccio was really good quality and fresh. The dressing on that was really good. The veal piccata was super tender and tasty. Thank you again and see you in a few weeks. Airport LIPZ

Airport LIMP 04/05/2022

Good Afternoon Sky Services Team,
Hope this e-mail finds you well. Clients on the above mentioned flight have rated your catering services with a perfect 10! Well done!
Thank you for all the hard work in keeping our passengers and crew so happy.
Kind regards,

M.P.

Airport Venice 21/04/2022

Dear Sky Services Team in Venice,
many many thanks again for your great work of accommodating all our wishes and for taking so well care of our very early arrived passengers.
Everybody is extremely happy and once again you showed, you’re simply the BEST!
Warmest

Airport LIPZ 09/03/2022

Dear team good afternoon, we would like to thank you SkyServices team in Venice and Mrs Patricia Bello for the amazing support and cooperation during our flight yesterday with xx-xxx.Its an honor having partners like you. Keep up the excellent work.
Best Regards.
Fedra

Airport LIML 08/03/2022

“Good afternoon, Thank you for the lovely catering, the service you provided was excellent and our passengers loved the panna cotta;-))
Our flowers for international woman's day are such a lovely touch!
We hope to use your services again soon.
Enjoy the rest of your week.” R.

Airport LIBD 01/03/2022

Many Thanks to Sky Services for excellent service!
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NEWSLETTER

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Terms & Conditions

PRIVAC NOTICE  (Art. 13 e 14 GDPR)
 
1. Owner and officer’s identities and contacts
Sky Services Spa, legal address Via Guantai Nuovi n. 16 – 80100 Napoli (NA),VAT number: IT07445910636, as controller, inform you according art. 13 of UE Regulation nr. 2016/679 (from now “GDPR”) that your data will be processed with the following manners and for the following purposes:
 
2. Subject of the processing
Sky Services Spa processes personal and identity data (such as name, surname, company name, address, telephone number and e-mail) – from now “personal data” or “data”, as provided by you for the following purposes:
 
  • To obtain the supply of the services provided by Sky Services Spa, or in order to guarantee the correct execution of airport handling operations as requested by the Client in accordance with a contract for the supply of the required service;
  • For the selection and recruitment of the employees with an undersigned employment agreement between the parties
  • For sourcing or signing supply agreement between the parties
 
3. Purposes of the processing and legitimate interests
Your personal data are processed:
 
A) Without explicit consent (art. 6 lett. b), e) GDPR), for the following purposes:
- In case processing of data is mandatory for the execution of an agreement or pre-contractual obligations required by the same subject (personal data related to agreements or pre-contractual activities with clients, suppliers; data of employers in recruitment and selection phase)
- To fulfill the obligations established by law, by a regulation, by community legislation or by an order of the Authority (such as for anti-money laundering);
- To exercise the rights of the owner, for example the right of defense in court.
 
B) For marketing purposes (submission of commercial information, newsletters, and so on), simultaneously is made aware by the owner of data processing this privacy notice. Data are inserted in the mailing list of the company and will be used only for advertising and information messages on the services supplied by the company.
  The processing of your data will happen only for the purposes indicated above and processed by the person in charge of managing the service. You can revoke consent to processing of your data by sending an e-mail to the following address: info@skyservices.it.
 
4. Data recipient and data submission
Your data will be accessible for the purposes as per art. 3.A) e 3.B) to the employees and members of the staff (also external), as responsible or in charge of data and/ or system managers.
 
In case of Sky Services Spa employees’ personal data, they can be transmitted to the following recipients:
 
  • Work consultant for the tax fulfilment of paycheck
 
  • Accountant for digital transmission of 770 and CU models;
  • Doctor in charge for the compulsory supply of medical examinations in the field of occupational health;
  • Human resources responsible for the delivery of payckeck and for employment manager in the field of administration duty (vacations, disease, permits, and so on);
  • The responsible of safety and protection of the employees for the supplying of the service
 
In case of personal data are necessarly used in the management of airport handling services, data can be transmitted to the following recipients:
 
  • Internal employee who processes the data for the provision of the service (Sky Services FBO manager).
 
PersonaI data are saved on server located in the EU. If needed, the controller, can move the server in a non EU country. In this case, the controller, ensure that the moving to a non EU country will be done in accordance with the applicable law, after the stipulation of standard clauses as required by European Commission.
 
Without the need of an explicit consent art. 6 lett. b) and c) of the GDPR), the Data Controller will be allowed to communicate your data for the purposes referred to in art. 3.A) of this privac notice to Supervisory Bodies (such as IVASS), Judicial Authorities, to insurance companies for the provision of insurance services, as well as to those subjects to whom the communication is mandatory by law for the accomplishment of mentioned purposes. These subjects will process data as independent controllers of their processing.
 
5. Processing manners and retaining period
Your data processing will be realized through operations indicated in art. 4 n. 2) GDPR, specifically of collecting, recording, managing, saving, reading, processing, use, interconnection, blocking, communication, erasing and destruction of data.
Your personal data will be subject to paper and digital processing, partly automated.
 
The controller will process personal data for the time needed to fulfil the purposes stated above and not for more than 10 years after the end of the relations for the service mission
.
 
6. Data subject rights
As data subject, you have the rights as stated in art. 15 GDPR:
  1. To Obtain the confirmation of the existence of personal data about you, also if not yet recorded, and their communication in a clear form; 
  2. To Obtain the confirmation: a) of the source of personal data; b) of processing purposes and modes; c) of the approach in case of processing through electronic devices; d) of identification data of the controller, the responsible and the representative as for art. 3, comma 1, GDPR; e) of subjects and categories of subjects to whom data can be communicated and that can acknowledge as representative in charge in the country area, of responsible and in charge;
  3. To obtain: a) the update, the correction or integration of the data; b) the erasing, transformation in an anonymous way or the block of the data processed against the law, including data that do not need to be recorded in relation with the purposes for which the data have been recorded or processed; c) the document that attests that the operations as stated in letters a) and b) have been shared – also for their contents – with data recipients, except in the case that this is impossible or disproportionate in relation with the right;
  4. to oppose, totally or partly: a) to legitimate reasons albeit related to the aim of data collection, to His/her data processing; b) to his/her data processing for the purpose of sending advertising messages or direct sale messages or for the purpose of marketing research and commercial messages, through automated system of calling without telephone operator, through e-mail and/or traditional marketing, through phone call and/or paper post. The right of opposition, stated in the previous point b), to direct marketing purposes through automated modes extend to traditional modes. Data subject can oppose partly too. Therefore, the subject can decide to receive only traditional marketing proposal or receive only automated proposal, or none of the two.
  5. Right to correct personal data in case they have been modified and no longer meets the data previously recorded or communicated (art. 16 del GDPR).
  6. Right to erase data (“right to be forgotten” art. 17 of GDPR). Sky Services SPA in one of the following case, will erase the data base and the archives where the data are saved:
a)  data are no longer needed for the purposes that required their collection and processing;
b)  the subject revokes the consent and if there is no legal basis for processing;
c)  the subject opposes to the processing as for art. 21, paragraph 1 of GDPR, and there is no reasonable reason to proceed with the processing, or opposes to data processing as for art.21 paragraph 2;
d)  data have been illegally processed;
e)  data must be erased to fulfil a legal duty established by EU law or the subject member country law;
f)   under 18’s data are processed as stated in art. 8, paragraph 1 of GDPR.
 
  1. Right to limitation of processing (art. 18 GDPR). The subject has the right to have a limited processing in the following cases:
a) the subject questions the accuracy of data, for the period needed by the controller to verify the accuracy of such data;
b) the processing is illegal and the subject opposes to erase data and instead ask a limited use;
c) although the controller no longer need the data, data are needed by the subject to check, practice and defend the rights in a legal action;
d) the subject opposes the processing as for art.21, paragraph 1 of GDPR, while waiting the check if the controller’s interests are more significant than the subjects’ interests.
  1. Right to opposition (art. 21-22 of DGPR): the subject has the right to oppose in any moment, for reasons linked to his/her specific situation, to his/her data processing as stated in art. 6, paragraph 1, letters e) or f), including the profiling according to these dispositions. Sky Services SPA does not take decisions for these data starting from digital processing only.
Sky Services SPA notifies to all the subjects the possible changes, limitations or erasing of the data.

Sky Services SPA refrains from further processing of personal data unless there are no legitimate reasons to proceed with the processing that prevail over the interests, rights and freedoms of the interested party or for the assessment, exercise or defense of a right in judicial venue.
 
7. Exercise of a right manner
You can exercise your rights in any moment sending an e-mail to the address: info@skyservices.it
 
8. Nature of data collection and consequences of a decline to answer
The provision of data for the purposes referred to in art. 3. is mandatory. In case of absence of data collection, we will not be able to grant you our offered services as per art.2. 

CONTACT US>

Sky Services S.p.A.
  • Via Guantai Nuovi 16, Naples, Italy
  • Ph. +39 081 5522421 / +39 081 2514837
  • Fax +39 081 5513439
  • info@skyservices.it
  • P.IVA 07445910636
    Cod. SDI: SUBM70N
    skyservices@pec.it

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  • Reg. CE 1998/2015
  • ENAC nr. 137/2018
  • EASA IT.ATO.0075
  • ENAC IT.145.0383
  • IT.CAMO.0187
  • IT.AOC.0187 (IT.CAMO.0187)
  • IT.MG.1108

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