Passengers
At each location, our staff offers a warm welcome to its customers thanks to specific concierge training and to the superb facilities provided with the most modern comforts. We have always considered comfort, safety and privacy as a “Must” that have to be offered and guaranteed to our customers. Car valet service, baggage handling, porter service, customs and immigration assistance, security, VIP service, meeting room, dedicated VIP lounge, international cuisine... all services available at each location.

Crew
In our comfortable lounges, crew members can relax while navigating on the internet and enjoying a coffee, or focus on planning their next flight. The facilities offer snooze rooms, briefing rooms, satellite TV, wireless connection, free Internet connection, showers. Thanks to our Guide “City Runner”, crews have the possibility to profit from a complete guide on how to reach our locations, the history of the area, monuments and events for the surroundings.

Services:
• Additional transfer - Aerotaxi - Air conditioner - Airport pass request - Ambulift - Anti-icing - Apron & slot coordination - ASU
• Bags loading/unloading - Ballast - Blue carpet 
• Cargo loader - Catering reservation - Chocks arrival and departure - Co-bus - Cockpit & windscree cleaning - Coffee
  Conveyor belt - Cooling - Courtesy coffee & tea - Crew lounge - Crew transport arrival and departure - Customs & government 
• Dedicated ramp staff - Dedicated supervisor - De-icing coordination - Dish washing 
• Escorts for arms - External cleaning 
• Fax service - Fire brigade - Flight docs transmission - Flowers - Follow me - Frequencies - Fuel - Fuel coordination 
• GPU 28/115v
• Helitaxi - Hot water - Hotel reservation 
• Ice - In-flight catering - Internal cleaning - Internet point 
• Laundry - Lavatory cleaning - Limousine reservation 
• Mail cost - Marshalling - Movement messaging 
• Newspapers 
• Pax & crew meet & greet - Pax transport arrival and departure - Photocopies - Porter service - Prist/dice - Pull - Push back
• Ramp transport arrival and departure - Rental car - Rental car reservation - Representation 
• Special assistance - Stairs - Start up - Start up with headset - Supervision 
• Tax free - Taxi call - Technical assistance - Technical stairs 
• VIP assistance - VIP lounge - VIP ramp transportation 
• Water service - Wireless internet